Conditions of Use

These General Conditions of Sale govern the contractual relationship between the Customers of this site and www.emporioidraulico.it - ​​P. IVA 02832090738.

These terms and conditions are the only ones to be applied and replace all other conditions, except in the case of express written consent and are accepted at the time of the first purchase. Emporio Plumber may be under an obligation to change some of these provisions, it is recommended, therefore Customers to read the General Conditions at each site visit www.emporioidraulico.it. The validation of the order constitute acceptance of the General Conditions, with no appeal possible. By accessing the Site, the Customer undertake to comply with the conditions detailed on the same.

 

The photographs showing the products are not part of the contract and can not be considered as a no case responsible for Emporio Plumber. The images, texts and producers can sometimes do not represent the product as in reality, due to the continuous updating of the material. So if you have special needs for more detailed information about a product please contact us via email info@emporioidraulico.it

 

The prices listed on the site are in Euros and include VAT. Emporio Hydraulic disclaims any liability for any error or inaccuracy in the conversion system used, as well as any differences that may arise between the estimated total of the invoice and the actual turnover. Emporio Hydraulic reserves the right to change prices at any time, but is equally committed to apply the prices listed on the site at the time of the order.

 

Customer orders are fulfilled within the limits of the quantity of products available. In the event that the product is not available, our staff will contact the Customer promptly by e-mail to inform them of the time needed to process the product ordered. In cases where only some of the products are not available, Emporio Plumber undertakes to evade products immediately available and to take responsibility for the expenses of delivery, related to the shipment of the remaining products. Evasion is not synonymous with delivery, Emporio Plumber is not responsible for delays on deliveries, once given the package to the courier, but We would be grateful if you would notify us promptly any disruption suffered on deliveries.

 

Delivery Methods

All of our shipments are by courier, service delivery (additional cost of 4%). The order will be delivered by the carrier to the address indicated in the order.

 

The time required for delivery shown on our website are approximate and are subject to change. Recall also that couriers to Clients running the transportation and delivery of the products only on weekdays. Emporio Plumber can not be held responsible for the consequences due to a delay in delivery or loss of or damage to the order by the courier. In the event that the order has not been delivered on time, Emporio Plumber may, at the request of customers, investigate the reasons for the delay. During this period (15 days), you will not be repaid or a new shipment of the order.

 

We advise customers to open the package upon delivery to verify that the product corresponds to the one ordered and not damaged or apparent anomalies. In the event that the product or the packaging does not comply or obvious damage, advise you not to accept delivery, returning everything to the courier who will return to the product. An email will also be sent by Customers in info@emporioidraulico.it

within 48 hours of delivery to inform us of what happened. Customers please note that Emporio Hydraulic disclaims any liability for any damage to the outer packaging reported after the acceptance of the order. Additional information may be requested from the Customer to validate definitely purchase. To allow Emporio Plumber to contact them in case of need, customers are asked to indicate an e-mail function and a telephone number available. We are aware of the inconvenience this may cause, but these measures have been taken to protect transactions from fraud to the detriment of customers.

 

Emporio Plumber provides its customers three payment options. Bank transfer, Postepay, PayPal.

 

Sales of products online are governed to the law Leg. n. 206/2005, which regulates the field of distance, that is done outside of business premises.

This legislation establishes the right of withdrawal, that is, the ability for the consumer to return the product purchased and the reimbursement of expenses incurred.

This right is reserved exclusively to individuals (consumers), so it can not be exercised by legal persons and natural persons acting for purposes related to their professional activity.

To exercise the right of withdrawal must be sent within 10 working days from receipt of goods, with which the request is manifested its intention to exercise that right by contacting Emporio plumber to get the Return Authorization Number (RMA). Send by email at info@emporioidraulico.it, a written and signed statement of intention to exercise the right of withdrawal by providing the following information:

 

The costs of returning the product are the sole responsibility of the Customer. To make the return after having obtained the authorization number (RMA) by the operator, carefully pack the materials in order to protect the original product from any damage, apply a label with the address clearly visible and carried forward to 'outer casing in position very clear and visible Authorization Number (RMA).

The right of withdrawal is lost if the product is not returned intact, namely:

Emporio Plumber shall proceed to the return on the cost of goods shipped within 30 working days of receipt of the goods by the customer and not before the receipt of goods, excluding shipping costs (Article 5, paragraph 6, of Legislative Decree no. of 22/5/1999).

Emporio Hydraulic consequently reject any Product not packed, as well as products for which there were already paid in full by the customer the cost of returning

packing list (indicates the shipping code and customer code);

The full address to which you want to receive your refund.

lack of the original;

absence of product components (case, warranty, accessories),

Damage to the product for reasons other than transportation.

 

All products sold on our site are covered by a legal guarantee of conformity by the manufacturer for a period of 12 months, without prejudice to other legal provisions, from the date of delivery of the product.

This guarantee will apply to products that present lack of conformity not evident at the time of purchase, provided the product is used properly and with due diligence. The guarantee is not applicable in case of negligence and carelessness in the use and maintenance of the product. The guarantee is personal and will apply, therefore, only all'originari buyer.

If found to be defective and / or malfunction, they must be reported within 60 days of the observation of the defect at Emporio plumber to get the RMA. Send by email at info@emporioidraulico.it, a written and signed statement providing the packing slip, indicating shipping code and customer code.

Once verified the presence of all the information necessary, our staff will provide the RMA number. We invite you to check with the utmost care that the product or products are actually defective, Emporio Hydraulic reserves the right to verify the actual casting defects claimed by the Customer and to perform the replacement or repair only after this finding. Will not be accepted under any circumstances parcels cash or unauthorized returns.

 

These Terms and Conditions are governed by European laws. Any dispute concerning the validity, interpretation or execution of this contract is the competence of the courts of the place of residence or domicile of the consumer.

Emporio Plumber can not be held responsible in case of non finalization of the contract due to force majeure, disruption or total or partial strikes of postal services public or private and / or couriers, of flooding, of fire and / or wars. Emporio Plumber will also be liable for any indirect damage that could be caused by the purchase of the product on the Site.

Emporio Plumber reminds all customers that it is advisable to store the data contained in the products ordered.

Emporio Plumber can not be held responsible for the consequences resulting from improper use of the products sold on the Site.

Link of information on the Site may refer customers to external sites. Emporio Plumber is not responsible for the content of such sites, even if they do not comply with the legal and regulatory provisions in force.

 

Emporio Plumber offers customers various services; their use is subject to certain regulatory conditions:

Promotion codes are only valid for products on the Site. Each coupon code can be used only once and is not refundable. Promotion codes are not cumulative.

To take advantage of the discounts offered by the codes, you must enter it in the space provided at the time of validation of the order summary. If you forget, the order can not be canceled or renewed in order to get the discount.

Promotion codes are only valid during the period indicated.

 

All opinions of customers posted to the site www.emporioidraulico.it are monitored and moderated by the staff of Emporio Plumber. In the event that such opinions are contrary to the laws or morality (advertising abusive, defamatory, insulting, inappropriate comments, etc.), Emporio Hydraulic reserves the right to reject or modify the opinion in question or, in extreme cases, of communicate to the competent authority such reports.

 

The personal data you have provided and that you provide during the relationship, are used for the purpose of carrying out its obligations under the contract of sale of which you are a part, as well as to fulfill the consequent obligations imposed by laws, regulations or legislation Community. Personal data are processed for advertising and promotional purposes, if allowed at registration.

The treatment takes place with the help of electronic means, in accordance with arrangements that Article. 11 of Legislative Decree 30 June 2003, No. 196 (the Law), puts in your warranty.

The treatment will take place for a period of time not exceeding that strictly necessary to the fulfillment of the above purpose. The data will not be disclosed to third parties.

The provision of personal data is your right, but it is absolutely necessary to achieve the purposes of the processing mentioned above. The missing data necessarily involves the impossibility of fulfilling the obligations under the contract of sale may be concluded. The owner of the data is Emporio Plumber, as administrator of Emporio Plumber

Article 7 of the Law, below, identifies the rights of which you hold in relation to the processing of personal information you have provided.

 

Article 7 Legislative Decree no. June 30, 2003, n. 196 - Right to access personal data and other rights.

You have the right to obtain confirmation of the existence of personal data concerning him and their communication in intelligible form.

 

You have the right to obtain information.

 

You have the right to obtain:

 

The individual has the right to object, in whole or in part:

origin of personal data;

the purposes and methods of treatment;

the logic applied in case of treatment with the help of electronic means;

the identity of the owner, manager and the representative appointed under article 5, paragraph 2;

the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them.

updating, rectification or, when interested, integration of data;

the cancellation, anonymization or blocking of data processed unlawfully, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;

certification that the above transactions have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, except where this proves impossible or involves the use of means disproportionate to the protected right.

for legitimate reasons the processing of personal data concerning him, if pertinent to the purpose of the collection;

to the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication.

 

Emporio Hydraulic reserves the right to cancel an order or an order item if you experience the following circumstances:

items that are marked as out of print by the distribution companies;

Articles that problems can not be delivered by suppliers;

credit card fraud;

Incorrect use of discount coupons;

fraud against Emporio Plumber;

price changes by the supplier involving price changes.